FAQs

Feeding

My dog didn’t finish his meal straight away. Should I take it away or leave it down for him?
There are two schools of thought here and there is no correct answer. Taking it away after meal time might train him to eat at the designated time, but it may also result in him not eating the full quantity that you want him to eat.
My dog has gone off his food. Should I change recipes or brands?
Dog owners are inclined to change food brands if their dog goes off their food. This usually results in their dog enthusiastically eating the new food for a couple of days purely because it is new and interesting, then reverting to being less keen very quickly. Changing between brands can also upset his tummy and digestive system causing diarrhoea. It is not good to change foods regularly. Our advice is that you find a brand and recipe that you are happy with nutritionally and your dog thrives on – then try to stick with it. Switching between different recipes of the same brand can be a good way to give your dog some variety if he needs encouragement to eat. This is usually uneventful and doesn’t tend to cause any tummy upsets.
How do I know if I am feeding my puppy the right amount of food?
The guidelines on the back of dog food bags, and indeed on the Paw website are approximate and should only be used as a rough guide. You know your puppy best and are best placed to decide how much to feed him. It depends on age, size, weight, breed and activity level. You should monitor your puppy’s weight regularly – you want to be able to feel his ribs with your fingers, but you want his top line and hip bones to be nicely covered. Don’t be afraid to increase his daily food intake if you think he needs or wants more, the last thing you want to do is prevent him from growing, but just keep feeling for his ribs and ensure he doesn’t gain too much weight. After a meal, his tummy will likely become distended and this is normal, but you want to ensure it has returned to normal size before his next meal time. If it has not, you probably fed him too much. The guidelines on the back of dog food bags, and indeed on the Paw website are approximate and should only be used as a rough guide. You know your puppy best and are best placed to decide how much to feed him. It depends on age, size, weight, breed and activity level. You should monitor your puppy’s weight regularly – you want to be able to feel his ribs with your fingers, but you want his top line and hip bones to be nicely covered. Don’t be afraid to increase his daily food intake if you think he needs or wants more, the last thing you want to do is prevent him from growing, but just keep feeling for his ribs and ensure he doesn’t gain too much weight. After a meal, his tummy will likely become distended and this is normal, but you want to ensure it has returned to normal size before his next meal time. If it has not, you probably fed him too much.

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Our Food

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Can I feed my puppy an adult recipe or feed my adult dog a puppy recipe?
Puppy recipes are formulated specifically for puppies up to 12 months of age and adult recipes are formulated specifically for dogs over 12 months of age, so we do not recommend feeding puppy food to adult dogs or adult recipes to puppies.
Should I add anything to my dog’s food?
All Paw recipes are complete diets, so you can be confident he is getting everything he needs without adding supplements or anything extra.

Subscriptions

Can I pause or cancel my subscription any time?
Yes! Our superfood subscription service means that you will never run out of your dog's favourite food as it will be delivered directly to your door at the correct intervals for your dog. When you sign up for your subscription, we will ask you a few questions about your dog to ensure that we deliver the right food at the right time. When you sign up for your subscription, we will ask you a few questions about your dog to ensure that we deliver the right food at the right time. We will provide guidelines on how much your dog should be eating, but since nobody knows your dog better than you, we will give you full control so that you can determine their daily food intake and pause, speed up or cancel your subscription deliveries at any time. Saving you money We reward our loyal customers by offering our superfood on subscription at discounted rates. You can save even more by opting for fewer, larger deliveries! For Multiple Dogs If you have more than one canine family member and they eat the same superfood recipe, they can share a subscription to save on food storage space. Alternatively, they can have individual subscriptions if you want them to have a bag each, or if they prefer different recipes or flavours.

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